Imprint

Contact information

General contact

To contact an administrator you can use one of the following options.

• frei.chat channel: #support:frei.chat
• E-Mail address: contact [AT] frei.chat

Supportbot

The support bot offers you the opportunity to contact a frei.chat moderator via an encrypted channel.

1. Write a direct message to @supportbot:frei.chat
   
2. Wait for the following response
   

   Thank you for contacting us. A support agent will be with you shortly.
   
   Please note that chat history is logged. By sending messages, you are consenting to be recorded.
   

3. You can already describe your support request in the channel. It may take a while for a moderatorsupporter to enter the room.
   Any Thereforemessage you have somesent patience.before that cannot be read by the supporter due to encryption of the room.